Intensive In- Home Qualified Professional/ Case Worker
Company: Southeastern Integrated Care LLC
Location: Pembroke
Posted on: October 18, 2024
Job Description:
Summary: The Qualified Professional is responsible for providing
care under the supervision of a Team Leader, Program
Director/Coordinator, or Clinical Director that will include direct
and indirect interventions and participates in the development of
the Person-Centered Plan. Essential Duties and
Responsibilities:
- Participates in the development of the initial and ongoing
update of the Person-Center-Plan.
- Advocate for appropriate participation of person receiving
services and family in overall treatment and follow-up monitoring
of progress toward meeting treatment goals.
- Serves as support staff for the AP under the direction of the
Team Lead.
- Develop and demonstrate a thorough understanding of the
clinical diagnosis relevant to the provision of goals in the
PCP.
- Coordinates activities within the established Person-Centered
Plan (PCP) under the direction of the Team Leader.
- Performs case management functions of assisting with linking
and arranging for services and referrals; assists client with
scheduling and linkage to community resources, under the direction
of the Team Leader.
- Demonstrates ability to provide staff with individual-specific
training and training in the knowledge, skill, and abilities
required by the population.
- Assists Team Lead with coordination of discharge planning based
on goals established at the initiation of service.
- Coordinates service recipient's transition back into the
community/home/family from the type of care
- Participates in a first responder on-call system available to
consumers and/or his/her natural support network on a 24/7/365
basis; coordinates "first response" resources according to consumer
needs and the PCP.
- Perform duties as requested by the Team Lead or Clinical
Director.
- Represent the company in a positive manner, reflective of the
company's mission, at all times.
- Submit all documentation accurately, neatly, and timely.
- Maintaining records and charting each individual and reporting
unusual and critical incidents in a professional, timely manner
(within 24 hours).
- Ensures confidentiality regarding sensitive and protected
information.
- Ensures individual rights to privacy and protected health
information for the person supported.
- Assists Team Lead with service, agency, LME/MCO, state and/or
federal documentation requirements and timelines such as NCTOPPs,
PCPs/ITRs, and reminders relative to Clinical Monthly Summaries,
Discharge Summaries, and Aggregate Reports.
- Completes Intake Packets for any of the referrals that the
office receives.
- Accurately documents all billable encounters into Southeastern
Integrated Care's EMR (electronic medical record) system within 24
hours. Any corrections will be entered within 24 hours of being
notified.
- Performs all other duties as reasonably required and
assigned.
- In addition, the employee must participate in all required
training and education as mandated by the specific service line and
clinical coverage policy. Supervisory Responsibilities:This
position can oversee staff. Qualifications:To perform this job
successfully, an individual must be able to perform each essential
duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
Education/Experience
- Bachelor's degree in Human Service field with 2 years
full-time, accumulated MH/DD/SAS experience with population,
OR
- Bachelor's degree in a field other than Human Services with 4
years full-time, accumulated MH/DD/SAS experience with population,
OR
- An individual who holds a license of Registered Nurse (RN) in
North Carolina, and also has 4 years of experience with MH/DD/SAS
population. OR
- Master's degree in Human Services field and has 1 year of
full-time post-graduate degree accumulated MH/DD/SAS experience
with population. Required Skills/Abilities
- Must maintain strict confidentiality
- Must possess effective communication/documentation skills
- Must have a positive attitude and view the person receiving
services as a priority
- High level of professionalism
- Excellent written and oral communication skills
- Excellent customer service and phone skills required
- Use of basic office equipment and computer; keyboarding
skills
- Ability to work independently and as part of a team
- Flexibility in responding and adjusting to change
- Ability to prioritize and manage time
- Advocacy and negotiation skills
- Ability to demonstrate commitment, competence, people skills,
and adaptability
- Must meet 10A NCAC 27G.0104Certificates, Licenses,
Registrations
- Valid NC driver's license including personal vehicle insurance
coverage.
- Current license or certification must be maintained if
applicable. Work Environment:The work environment characteristics
described here are representative of those an employee encounters
while performing the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions. The work is performed primarily
in the client's home and in the community and may involve exposure
to cigarette smoke, domestic animals/pets, household pests,
uncomfortable heating/cooling, and other issues related to the
domestic location in which service is delivered. Physical
Demands:The physical demands described here are representative of
those that must be met by an employee to successfully perform the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions.While performing the duties of this job, the
employee is regularly required to stand; walk; use hands to finger,
handle, or feel objects, tools, or controls; talk and hear; and
taste and smell. The employee frequently is required to reach with
hands and arms and stoop, kneel, crouch, or crawl. The employee is
occasionally required to sit and climb or balance. The employee
must be able to lift and/or move up to 20 pounds and occasionally
lift and/or move up to 50 pounds. Specific vision abilities
required by this job include close vision, distance vision, color
vision, peripheral vision, depth perception, and the ability to
adjust focus. Must be able to drive and operate a personal vehicle
safely and adhere to all applicable state and traffic laws.
PI4aee8be60d2f-37248-34510990
Keywords: Southeastern Integrated Care LLC, Wilson , Intensive In- Home Qualified Professional/ Case Worker, Other , Pembroke, North Carolina
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