Clinical Support Tech I - Observation Unit
Company: UNC Health Care
Location: Chapel Hill
Posted on: October 18, 2024
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Job Description:
Description Become part of an inclusive organization with over
40,000 teammates, whose mission is to improve the health and
well-being of the unique communities we serve.Summary:Responsible
for assisting the professional caregiver in the delivery of patient
care, transporting patient and/or equipment, setting up and
maintaining patient rooms and performing a wide range of clerical,
transcription, and maintenance of the patient care unit desk area
functions.A Clinical Support Tech I (CST I) is needed for the
Observation Unit (1 Memorial). The CST I is a dual role of the
Nursing Assistant I and the Health Unit Coordinator. This is a
25-bed Observation Unit. The team provides care to adult
observation patients with a variety of medical diagnoses to include
cardiology work up; COPD exacerbation; Intravenous therapy; and
abdominal pain work up. The environment is fast paced and requires
a great deal of interdisciplinary collaboration and teamwork. The
team facilitates admissions, treatments, transfers and discharges
of patients. The unit is open 7 days a week and 24 hours per day.
The staff on this unit will also be cross trained to staff 4 West,
a 12-bed Medical Surgical Observation unit which provides care to
varied adult population to include observation, extended recovery
from PACU, and Medical Surgical acute care patients awaiting an
inpatient bed assignment. Both 1 Memorial and 4 West are considered
one team working in two locations, under the same management
team.*This position qualifies for our Nursing Support Incentive
Program. The Nursing Support Incentive Program includes $5,000 paid
over a three (3) year commitment. Learn more about the program
here: -This is a 36 hours per week position; working 12 hour
rotating shifts (7am-7:30pm and 7pm-7:30am) with weekend and
holiday rotation. This position qualifies for an extensive benefit
package including PTO hours, which are accrued based on the number
of worked hours. This position requires the ability to attend a
week long orientation which is offered every two weeks. Orientation
Schedule: Monday and Tuesday - In person from 8am to 4pm; Wednesday
- 8am to 10am Virtual and in person from 1pm to 5 pm; and Thursday
and Friday - VirtualResponsibilities:1. Assists physicians and
other health care providers with routine examinations and
procedures, as well as procurement of equipment and supplies.2.
Critically reviews patient care documentation making note of any
significant changes in the patient's condition and make an
immediate report to a registered nurse or physician.3. Provides a
variety of clerical tasks to include but not limited to organizing
and prioritizing workload, greeting and directing visitors,
researching information as requested by nurses and physicians,
reviewing orders for logic and clarity, revising orders as
requested by the nurse, answering the telephone/ patient call
lights, transcribing physician orders, and maintaining medical
records. Performs routine quality assurance audits, safety checks,
and inventory of supplies. Provides administrative and clerical
support including PI audits and data entry.4. Provides clinical
support assistance to include, but not limited to, cleaning the
work area, maintaining office equipment, troubleshooting common
software and hardware problems, changing linens, checking supply
inventory, re-stocking supplies, transporting patients/ supplies/
specimens, and assisting in the orientation of new employees and
students.5. Provides direct personal care to patients as outlined
in plan of care activities such as bathing, dressing, feeding,
assisting with ambulation. Measures and records vital signs, and
patient height and weight. May be responsible for specimen
collection, skin preps/scrubs, catheter care, capillary blood
glucose checks, simple wound care, range of motion exercises,
and/or postural drainage.6. Reinforces routine teaching given to
patients by the registered nurse or physician and document patient
understanding of instructions. Distributes patient education
materials at the request of patients and/or health care
providersOther InformationOther information:Education
Requirements:--- High School Diploma or General Education
Development (GED)Licensure/Certification Requirements:--- Listed as
a Nursing Assistant I by the North Carolina Department of Health
and Human Service--- Basic Life Support (BLS)
certificationProfessional Experience Requirements:--- Requires six
(6) months of clerical or customer service
experience.Knowledge/Skills/and Abilities Requirements:--- Must be
fluent in verbal and written English language. Capability to
develop computer skills if not competent.Job DetailsLegal Employer:
STATEEntity: UNC Medical CenterOrganization Unit: UNCH Observ Unit
Main Campus Work Type: Full TimeStandard Hours Per Week:
36.00Salary Range: -$17.50 - $24.63 per hour (Hiring Range)Pay
offers are determined by experience and internal equityWork
Assignment Type: OnsiteWork Schedule: Night JobLocation of Job:
US:NC:Chapel HillExempt From Overtime: Exempt: NoThis is a State
position employed by UNC Health Care System with UNC Health
benefits. If, however, you are presently an employee of another
North Carolina agency and currently participate in TSERS or the
ORP, you will be eligible to continue participating in those plans
at UNC Health.Qualified applicants will be considered without
regard to their race, color, religion, sex, sexual orientation,
gender identity, national origin, disability, or status as a
protected veteran.UNC Health makes reasonable accommodations for
applicants' and employees' religious practices and beliefs, as well
as applicants and employees with disabilities. All interested
applicants are invited to apply for career opportunities. Please
email applicant.accommodations@unchealth.unc.edu if you need a
reasonable accommodation to search and/or to apply for a career
opportunity.
Keywords: UNC Health Care, Wilson , Clinical Support Tech I - Observation Unit, Healthcare , Chapel Hill, North Carolina
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