Center Manager
Company: Grifols
Location: Goldsboro
Posted on: March 31, 2025
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Job Description:
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Would you like to join an international team working to improve the
future of healthcare? Do you want to enhance the lives of millions
of people? Grifols is a global healthcare company that since 1909
has been working to improve the health and well-being of people
around the world. We are leaders in plasma-derived medicines and
transfusion medicine and develop, produce and market innovative
medicines, solutions and services in more than 110 countries and
regions.
Acts as the general manager for a Plasma Collection Center and has
overall responsibility for the center's operation. Works under
general occasional guidance and general oversight of regional
management. Manages the daily operations of the center, supervising
operations and quality control, and ensuring compliance with all
applicable policies and regulations.
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PRIMARY RESPONSIBILITIES: -
Responsible for meeting quarterly goals, staffing/hours per labor
efficiency standards/cost per liter (CPL) targets and Quality key
performance indicators (KPI) goals.
Create appropriate organizational environment and value systems
which stimulate the morale and productivity of the work force and
its leadership.
Operates the center and manages employees and operations to the
highest standard of ethics and integrity.
Manages staff to ensure that training and quality goals are met and
to implement operational changes and maximize center
efficiency.
Directs and manages employees.
Monitor and evaluate operations. Develop action plans to maximize
center efficiency and supervise the implementation of process
improvements.
Manages headcount to provide for efficient staffing through high
and low production intervals, providing accurate and timely
projections to regional management team in advance of cyclical and
seasonal or situational spikes.
Accountable for the direction of all personnel functions including
hiring, assignment and direction of work, development and training,
disciplinary actions and termination and the maintenance of all
personnel records.
Provides strategic direction and planning.
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OTHER RESPONSIBILITIES FOR ROLE:
Acts as a mentor to assigned team, other center staff and other
centers.
Through Assistant Manager, oversees donor selection, plasma
collection and shipment and records completion.
Accountable to ensure the adequate training of production employees
and demonstrate how tasks are to be performed to meet company
standards.
Accountable for the adequacy of inventory of all goods and supplies
necessary for center operations and oversee ordering goods as
needed.
Assure center employees maintain the facility in a neat and clean
condition and all equipment is kept in good working order.
Accountable for freezer management, including overseeing plasma
shipments and equipment failures. -Required to answer all freezer
alarms and deal with them appropriately.
Submit timely and accurate reports on a daily/weekly basis or as
requested.
Develop community representation with regards to all public
relations and marketing campaigns to attract and retain donors.
Maintains thorough familiarity and ensures compliance with state
and federal regulations, U.S. Food and Drug Administration
(FDA)-approved Standard Operating Procedures, Occupational Safety
and Health Administration (OSHA), Clinical Laboratory Improvement
Amendments (CLIA), and Current Good Manufacturing Practice
(cGMP).
Accountable for donor selection, plasma collection and all
manufacturing records to maintain the highest production standards
in accordance with state and federal regulations, U.S. Food and
Drug Administration (FDA)-approved Standard Operating Procedures,
Occupational Safety and Health Administration (OSHA), Clinical
Laboratory Improvement Amendments (CLIA), and Current Good
Manufacturing Practice (cGMP).
Directs through the management team and with Training and Quality
staff to ensure that training and quality goals are met.
Builds rapport with donors to ensure overall customer satisfaction
with the center to support long-term donation.
Works with Divisional/Corporate management in the preparation of
annual budget and manages facility to consistently achieve
production targets and quality goals at the agreed-upon cost
structure.
Control center donor funds and ensure that all financial records
are accurate and in order.
Identifies regulatory deficiencies and in collaboration with the
Center Quality Manager implements immediate corrective action.
Minimize center liability through constant risk management review.
Investigates all unsafe situations and complaints and institutes
corrective/preventive action.
Establishes and maintains the ability to perform all tasks within
the center; fulfills the role of production employees when the
occasional need arises.
Assumes Regional management oversight and mentoring duties for
select facilities/projects or in ROMs absence.
Performs other duties as required.
This job description is intended to present the general content and
requirements for the performance of this job. -The description is
not to be construed as an exhaustive statement of duties,
responsibilities, or requirements. -Managers and supervisors may
assign other duties as needed.
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JOB REQUIREMENTS:
Bachelor's degree or equivalent, preferably in Science, Business,
Nursing, Finance, or related field.
Equivalency: Depending on the area of assignment, directly-related
experience or a combination of directly related education and
experience and/or competencies may be considered in place of the
stated requirements. Example: -If a job level requires a bachelor's
degree plus 4 years of experience, an equivalency could include 8
years of experience, an associate degree with 6 years of
experience, or a master's degree with 2 years of experience.
Typically requires a minimum of 3 years of related experience in
clinical or general business experience. -
Supervisory experience preferred but not required.
Prior management experience, preferably supervising a group of 20
or more employees.
Experience in a medical and/or cGMP regulated environment
preferred.
Experience with plasma or whole blood preferred.
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KNOWLEDGE, SKILLS, AND ABILITIES
Command of leadership, management, presentation, organizational,
customer service, interpersonal communication, and computer skills.
Ability to understand, assess and communicate FDA regulations.
Ability to balance multiple competing priorities, ensure proper
staffing levels, maintain adequate levels of plasma collection, and
adhere to quality standards. Ability to control costs and maintain
a budget. Ability to motivate staff to achieve established goals
and standards. Ability to develop positive relationships with
donors, center employees, and company employees working in
different geographical locations. Developing command of and
proficiency in at least one functional area, such as finance, IT,
HR, or compliance. Ability to relocate preferred.
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BENEFITS:
We offer a comprehensive package of benefits including medical,
Paid Time Off (PTO), pharmacy, dental, vision, disability
insurance, life & AD+D insurance, 5% 401K match, and tuition
reimbursement. We are committed to offering our employees
opportunities for professional growth and career progression. Even
though we are a global healthcare company with employees in 30
countries, Grifols prides itself on its family-like culture. Our
company has more than tripled its workforce in the last 10 years --
we're growing, and you can grow with us! -
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#biomatusa
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#app
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#LI-CM1
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Third Party Agency and Recruiter Notice:
Agencies that present a candidate to Grifols must have an active,
nonexpired, Grifols Agency Master Services Agreement with the
Grifols Talent Acquisition Department. Additionally, agencies may
only submit candidates to positions that they have been engaged to
work on by a Grifols Recruiter. All resumes must be sent to a
Grifols Recruiter under these terms or they will be considered a
Grifols candidate.
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Grifols provides equal employment opportunities to applicants and
employees without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, protected veteran
status, disability or any other characteristic or status protected
by law. We will consider for employment all qualified Applicants in
a manner consistent with the requirements of applicable state and
local laws
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Location: -NORTH AMERICA : USA : NC-Goldsboro:USGOLD - Goldsboro
NC-Ash Street -
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Keywords: Grifols, Wilson , Center Manager, Executive , Goldsboro, North Carolina
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