QUALITY ASSURANCE MANAGER
Company: RLG Healthcare
Location: Garner
Posted on: October 17, 2024
Job Description:
RLG Healthcare, a division of Resource Label Group, LLC, leads
the way in providing innovative packaging solutions to the
Healthcare market. RLG Healthcare provides a one-stop shop for all
pharmaceutical packaging needs including labels, folding cartons
and boxes, inserts, outserts, IFUs and DFUs, Med Guides, and
physician support literature. Our industry-best lead times are made
possible by our coast-to-coast manufacturing footprint and our
dedicated team of packaging specialists with a passion for quality
and service.
As RLG Healthcare continues to grow, we are always looking for
talented individuals to join our team! Every person in our company
contributes to our success. We offer an employee centric,
collaborative culture that is technology driven and focused on
delivering valuable, creative solutions. Our core values embody the
way we interact with each other just as it influences the way we
interact with clients.
We are currently seeking a highly motivated and experienced Quality
Assurance Manager to lead our commitment to quality, operational
efficiency, and excellence at MedLit Solutions in Garner, NC. As
the QA Manager, you will be responsible for developing,
implementing, and maintaining a comprehensive Quality Management
System and play will play a key role in fostering a culture of
quality, efficiency, and continuous improvement at the
facility.
Responsibilities:
- Develop, implement, and manage the site Quality Management
System (QMS) that aligns with industry standards and organizational
objectives.
- Facilitate quality and continuous improvement initiatives to
enhance operational efficiency, customer satisfaction, and overall
performance.
- Lead all quality efforts at the plant to ensure that our
products consistently meet or exceed defined quality standards and
customer expectations.
- Collaborate with cross-functional teams to identify and
implement quality improvements, drive process optimization, and
achieve cost-effectiveness.
- Ensure timely resolution and closure of Corrective and
Preventive Action (CAPA) plans.
- Conduct regular audits and assessments to evaluate the
effectiveness of the QMS and processes, identifying areas for
improvement.
- Analyze quality performance data and metrics to identify
trends, develop insights, and drive data-driven
decision-making.
- Establish and monitor key performance indicators (KPIs) to
track the effectiveness and efficiency of quality processes and
continuous improvement initiatives.
- Ensure site adheres to local regulations and industry standards
for pharmaceutical packaging and printing.
- Provide training and mentorship to employees to enhance their
understanding of quality principles, practices, and
methodologies.
- Oversee supplier quality management, including supplier
evaluations and audits, to ensure the quality of incoming materials
and components.
- Represent the facility in dealings with external stakeholders
related to quality and continuous improvement.
- Assist the General Manager in driving a culture of quality
excellence, continuous improvement, and accountability.
- This role will have supervisory responsibilities over the
Quality Department, and it is expected that this individual will
have previous experience leading successful teams.
Qualifications:
- Bachelor's degree in a related field (e.g., Quality Management,
Engineering, Business Administration) is preferred.
- Minimum of 5 years of experience in quality management within
the printing, packaging or pharmaceutical industries, with a proven
track record of improving quality standards and processes.
- Expertise in ISO 9001 (Quality Management Systems) and ISO
15378 (Primary Packaging Materials for Medicinal Products)
standards
- Expertise with FSC, SFI and PEFC environmental certifications
and system maintenance
- Prior experience managing direct reports and leading teams to
drive quality improvements and standardization efforts.
- Understanding of pharmaceutical industry regulations, including
cGMP, FDA, and international quality standards.
- Strong analytical skills with the ability to analyze data,
identify trends, and implement effective solutions.
- Excellent communication and interpersonal skills to lead and
collaborate with cross-functional teams, direct reports, and
stakeholders.
- Proficiency in quality management systems, data analysis tools,
and software applications.
- QCBD Software Experience is a plus
- Relevant certifications such as Certified Quality Manager (CQM)
or Certified Quality Auditor (CQA) are advantageous.
- Lean Six Sigma certification is a plus
Keywords: RLG Healthcare, Wilson , QUALITY ASSURANCE MANAGER, Executive , Garner, North Carolina
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