BRANCH MANAGER
Company: Regional Management Corp.
Location: Goldsboro
Posted on: October 12, 2024
Job Description:
Are you ready to take your career to the next level? Regional
strives to positively impact the financial lives of our customers.
For over 35 years, our Team Members have been passionate about
supporting customers through their financial challenges in life.
They take pleasure in finding solutions and lending a helping hand,
both to our customers and our communities. As we continue to grow
and become a national brand in consumer financing, we hope you'll
consider us for future career opportunities. If you are looking to
make a meaningful impact in people's lives by bringing a personal
touch to finances, join our team today! Job Purpose The Branch
Manager is responsible for the overall performance of the branch.
Managers will be focused on leading team members, managing the
branch P&L, driving new loan growth, managing current loan
portfolio, marketing, maintenance of current business partnerships,
and development of new strategic business partners. The Branch
Manager will perform in accordance with RMC's Mission, Vision and
Shared Values. Why work at Regional?
- Regional offerscompetitive pay!We do our best to show that we
value our team members!
- You are eligible for amonthly bonus. Who doesn't love a nice
cash reward for their hard work?
- You will havepromotion opportunities. We love to train our
Assistant Managers into future Branch Managers!
- All full-time team members have access to ourmedical, dental,
vision and 401(k) benefits!
- Pays an average of $72,000, this amount can vary based on your
location and cost of living adjustments! Duties and
Responsibilities
- Manages and inspires team members to perform to their full
potential, thus driving branch profitability.
- Exercises a degree of independent judgment in making decisions
affecting employees and the work of the branch within company
policy guidelines and District Supervisor oversight.
- Subject matter expert on our personal loan product offerings in
order to present loan solutions to current and potential customers
that help them achieve their financial goals.
- Creates and maintains branch operations solvency by the control
of assets, proper credit extension, and proper follow-up and
counseling of past-due customers.
- Establish and build customer relationships through delivering
exceptional service.
- Assigns duties to employees and frequently examines their work
for accuracy, neatness, timeliness and maintaining efficiency by
training employees and adjusting errors.
- Trains and develops employees with regard to current and new
branch operations, company policies, procedures, and laws governing
the consumer finance business.
- Works with Recruiting and District Supervisors to address
branch staffing needs.
- Cultivates new relationships with local retail businesses.
Partners with Account Managers to maintain strong relationships
with current retail businesses, handle complaints and trains
business partners in company policies and procedures.
- Oversees the following duties including but not limited
to:
- Approves and closes loans, as necessary.
- Works with past-due customers by developing a plan for
resolution.
- Delegates all collection activity on a daily basis and follows
up to ensure completion.
- Process insurance claims for customers. Maintains proper
insurance claims records and reports.
- Telephones and sends collection material to past-due customers,
as needed.
- Accepts and posts payments.
- Processes and reviews loan documentation.
- Answers telephone, as needed.
- Completes month-end reporting.
- Approves branch expenses.
- Signs checks for branch expenses, loans and money
remittances.
- Approves all supply requisitions.
- Verifies cash by balancing cash drawers and maintaining cash
count record.
- Other duties as assigned by leadership. Minimum Qualifications
- High School Diploma or Equivalent
- 2 years of management experience or completion of required
Management Trainee program.
- Valid Driver's License and access to a dependable automobile
with liability insurance coverage.
- Must pass drug screen, criminal and credit background checks.
Preferred Qualifications
- 1+ years of Consumer Finance experience.
- College degree a plus.
- Willingness to relocate for career advancement. Critical
Competencies
- Demonstrated passion for customer service.
- Excellent written and verbal communication skills.
- Customer service minded with a personality that relates well
with a broad spectrum of people, including external customers,
branch colleagues, and corporate co-workers.
- Thrives in a pay for performance atmosphere.
- Proven ability to multi-task.
- High degree of integrity.
- Confidence.
- Sales mentality.
- Adaptable to an ever changing environment.
- Desire for career advancement.
- Problem solving skills.
- Empowers others.
- Emotional Intelligence.
- * Conflict Management skills. Working Conditions This position
works in an office providing consumer loan products in person and
over the phone. This position will occasionally require driving in
his/her personal vehicle. The Branch Manager typically works more
than 40+ hours each week; Monday through Friday with some Saturdays
and overtime required. This position is considered exempt for
purposes of federal wage-hour law, which means that it is not
eligible for overtime pay.
If you are a job applicant who resides in the state of California,
please review our California Employee Privacy Policy at the
following link:
https://regionalfinance.com/wp-content/uploads/2022/11/UPDATED-Employee-Privacy-Policy-11.2022.pdf
Regional is an equal opportunity employer and does not discriminate
on the basis of race, color, religion, creed, national origin, sex
(including pregnancy, childbirth, and related medical conditions),
sexual orientation, gender identity, transgender status, age,
disability, genetic information, veteran status, uniform service,
or any other characteristic protected by applicable law (Protected
Characteristics). Regional's policy of non-discrimination applies
to all phases of the employment process and relationship,
including, but not limited to, recruitment and selection;
compensation and benefits; professional development and training;
promotions and opportunities; transfers; social and recreational
programs; layoff; and terminations.
Keywords: Regional Management Corp., Wilson , BRANCH MANAGER, Executive , Goldsboro, North Carolina
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